Policies
Everything you need to know before and after your order.
Returns & Exchanges
Items may be returned or exchanged subject to product condition and eligibility. Please contact Hasaa customer care with your order number and reason for the request.
- Products should be unused and in original condition.
- Keep original packaging and order details.
- Handmade products may have minor natural variations.
Shipping & Delivery
Orders are processed after confirmation. Delivery timing can vary by location, stock availability and courier conditions. You will receive order updates through the contact information provided at checkout.
Privacy
Hasaa uses customer information to process orders, provide support and improve the shopping experience. Payment credentials are not stored as plain text by the storefront.
Terms & Conditions
Product prices, availability and promotional offers may change. Orders are subject to confirmation and stock availability. Promotional discounts are applied according to the campaign rules shown on the product or cart.